Account Verification

Why do I need to verify my account?
At Fido, your security comes first. Verifying your account is a mandatory step that helps protect your personal information, prevent fraud and identity theft, and ensure compliance with financial regulations. Here’s why account verification is essential: Keeps Your Account Secure:  Verificati...
How do I verify my Fido Account?
Verifying your account is an important step that helps us confirm your identity, assess affordability, and ensure compliance with South African lending regulations. The process is quick and completed directly in the Fido App. Step 1: Download the Fido App and Register To get started: Downloa...
How to take a selfie for account verification
Taking a clear selfie is an important part of verifying your identity on the Fido App. A good selfie helps us confirm your account faster and reduces delays during the verification process. Common Reasons Selfie Verification May Fail Your selfie may not be accepted if: The photo is taken out...
Can I verify my account without a South African ID?
Account verification is a mandatory step when applying for credit with Fido. To verify your account, you must provide a valid South African ID document as part of the identity verification process. Your South African ID helps us confirm your identity, comply with regulatory requirements, and pr...